Reports To: Executive Chef

Base Compensation: $23

Insurance benefits package available for full time seasonal status

Uniforms provided; complimentary staff meals provided while on shift.

Job Summary:

The Employee Cafeteria Supervisor oversees the daily operations of the employee dining facility and the preparation kitchen, ensuring efficient service, high-quality meals, and a positive dining experience.

Key Responsibilities:
• Supervise cafeteria and preparation kitchen staff including training, and scheduling.
• Oversees daily production of the preparation kitchen to ensure prep lists are being met by staff.
• Ensure compliance with health and safety regulations and maintain a clean kitchen and dining environment for staff.
• Manage a strong employee meals program with rotating menus that contain variety and include some healthy options.
• Monitor food quality and presentation and adjust as needed
• Manage inventory levels and place orders for food and supplies
• Develop and enforce kitchen and employee dining policies and procedures
• Address employee concerns promptly and professionally and communicate them to the Executive Sous Chef or Executive Chef
• Prepare and analyze reports on cafeteria usage and expenses and show ability to manage cost of goods
• Uphold food safety standards for all supervised staff

Job Requirements include the following, but are not limited to:
• Proven experience as a manager or supervisor or similar role in a food service establishment.
• Strong knowledge of food safety and sanitation regulations. Servsafe manager’s certificate is a must.
• Excellent leadership and communication skills.
• Ability to manage a diverse team in a fast-paced environment
• Computer skills knowledge.
• Ability to multitask and work quickly under pressure.
• Attention to detail and organizational skills.
• Ability to carry out detailed written or verbal instructions without close, daily direction.
• Ability to communicate courteously and professionally.

Certificates/Licenses:
Managers Serv Safe Certification is a must.

Reports To: Executive Chef

Base Compensation: $19

Insurance benefits package available for full time seasonal status

Uniforms provided; complimentary staff meals provided while on shift.

Job Summary:

The Employee Cafeteria Cook is responsible for preparing, cooking, and serving a variety of hot and cold food items for employee meals in a timely, sanitary, and cost-effective manner. This role ensures compliance with food safety standards and helps create a positive dining experience for Club staff.

Key Responsibilities:
• Prepare and cook a variety of menu items including entrees, sides, soups, salads, and desserts
• Follow standardized recipes and portion sizes to maintain food consistency and reduce waste
• Operate and maintain kitchen equipment such as ovens, grills, fryers, and steam tables safely
• Maintain proper food handling, storage, and sanitation practices in accordance with health and safety regulations
• Set up and break down food stations before and after meal service
• Assist with daily menu planning and adjust meal offerings based on inventory or special requests
• Monitor food inventory and notify supervisor of shortages or needs
• Ensure cleanliness of kitchen, serving area, and dining areas throughout the shift
• Assist with receiving, unpacking, and storing food deliveries
• Provide courteous service to employees, responding to food-related questions or concerns
• Follow all Club policies regarding uniform, attendance, and kitchen protocols

Job Requirements include the following, but are not limited to:
• Proven experience as a cook in a commercial kitchen or cafeteria setting
• Strong knowledge of food safety and sanitation regulations
• Ability to follow recipes and instructions accurately
• Computer skills and POS knowledge.
• Ability to multitask and work quickly under pressure.
• Attention to detail and organizational skills.
• Ability to communicate courteously and professionally.

Certificates/Licenses:
• Food Handler’s Permit or Serv Safe Certification preferred

Pay: $18.00 – $20 per hour

Job Summary:

The Landscape Laborer is responsible for performing a variety of tasks to

maintain the highest standards of the Club conditions and aesthetics. This includes mowing,

trimming, edging, and other general landscaping duties.

Essential Duties and Responsibilities include the following, but are not limited to:

1. Mow, trim, and edge lawns

2. Rake leaves, clean up debris, and remove litter

3. Operate and maintain landscaping equipment such as mowers, trimmers, edgers, and

blowers

4. Apply pesticides and herbicides as directed and in accordance with safety regulations

5. Follow all safety protocols and procedures to ensure a safe working environment

6. Report any damage, irregularities, or necessary repairs to the Landscape Manager

7. Collaborate with other grounds maintenance staff to ensure the efficient and effective

upkeep of Club grounds

Job Requirements include the following, but are not limited to:

1. Ability to operate landscaping equipment safely and efficiently

2. Basic knowledge of horticulture and landscape maintenance practices

3. Exceptional attention to detail and a commitment to maintaining the highest standards

of work

4. Strong organizational, planning and prioritization skills

5. Self-motivated with desire to promote and market

6. Maintain and promote a positive professional image within the community

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions, working in wet or humid conditions. The noise level in the work environment is usually moderate to loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, talk, see and hear. The employee is occasionally required to use hands to finger, handle or feel, stoop, kneel, crouch, or crawl; reach with hands and arms, climb or balance. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Pay: $18.00 – $20.00 per hour

Job Summary:  The Landscape Technician is responsible for performing a variety of tasks to maintain the highest standards of the Club conditions and aesthetics.  This includes planting, mowing, trimming, edging, and other general landscaping duties.

Essential Duties and Responsibilities include the following, but are not limited to:

1. Mow, trim, and edge lawns.
2. Plant, water, fertilize, and care for flowers, trees, and shrubs
3. Rake leaves, clean up debris, and remove litter
4. Operate and maintain landscaping equipment such as mowers, trimmers, edgers, and blowers
5. Assist in the installation and maintenance of irrigation systems
6. Apply pesticides and herbicides as directed and in accordance with safety regulations
7. Assist in the setup and maintenance of Club features such as benches, canopies, and structures.
8. Perform routine maintenance tasks such as sharpening tools and cleaning equipment
9. Follow all safety protocols and procedures to ensure a safe working environment
10. Report any damage, irregularities, or necessary repairs to the Landscape Manager
11. Collaborate with other grounds maintenance staff to ensure the efficient and effective upkeep of Club grounds

Job Requirements include the following, but are not limited to:

1. Ability to operate landscaping equipment safely and efficiently
2. Basic knowledge of horticulture and landscape maintenance practices
3. Exceptional attention to detail and a commitment to maintaining the highest standards of work
4. Strong organizational, planning and prioritization skills
5. Self-motivated with desire to promote and market
6. Service and customer focused attitude
7. Maintain and promote a positive professional image within the community

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions, working in wet or humid conditions. The noise level in the work environment is usually moderate to loud.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, talk, see and hear. The employee is occasionally required to use hands to finger, handle or feel, stoop, kneel, crouch, or crawl; reach with hands and arms, climb or balance. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Department: Spa & Wellness
Reports To: Spa & Wellness Director
Compensation: $70,000
Employment Status: Full-Time, Year-Round
Full-Time Benefits:
• 401(k) Retirement Plan with Company Match
• Medical Insurance (PPO & HMO Plan Options)
• Dental, Vision, Life, Disability, Accident & Hospital Indemnity Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Complimentary Employee Meals
________________________________________

JOIN OUR OPENING TEAM
Join the opening team at APOGEE and help create an extraordinary new spa, skincare,
and wellness experience for members and guests in Hobe Sound, Florida.
This dual-licensed leadership role combines hands-on massage therapy, body treatments, facials, and skincare services with responsibility for treatment standards, provider development, quality assurance, product knowledge, operational readiness, and Florida massage-establishment compliance. Working closely with the Spa Director, this individual will help establish the protocols, service culture, and member relationships that define APOGEE from day one.
We are seeking an accomplished professional who leads by example, embraces innovation, values genuine hospitality, and brings equal commitment to technical excellence, safety, education, and team development.

JOB SUMMARY
The Lead Massage Therapist and Esthetician provides highly personalized massage, body, facial, and skincare treatments while serving as the technical, educational, and service leader for both treatment disciplines. The position maintains an active treatment schedule and supports the Spa Director with onboarding, training, protocol development, competency review, quality control, retail education, inventory awareness, scheduling readiness, and ongoing professional development.
When formally designated for APOGEE’s massage-establishment license, this role also serves as
the Designated Establishment Manager and practices at the licensed establishment while supporting compliance with applicable Florida requirements.

LEADERSHIP AND TEAM DEVELOPMENT
• Serve as the technical and service leader for Massage Therapists and Estheticians.
• Lead by example through exceptional treatment quality, professionalism, member service, product knowledge, reliability, discretion, and teamwork.
• Support the Spa Director with pre-opening preparation, provider onboarding, orientation, and operational readiness.
• Train providers on APOGEE protocols, consultation standards, products, equipment, sanitation,
room setup, documentation, retail recommendations, and member-experience expectations.
• Conduct treatment demonstrations and hands-on coaching, and help confirm provider competency before independent performance of treatments or use of new equipment.
• Mentor providers with clear, respectful feedback and identify needs for continuing education, product knowledge, or technical development.
• Maintain consistency across both treatment departments while preserving appropriate personalization for each member or guest.
• Communicate team needs, operational concerns, member feedback, safety issues, and improvement opportunities to the Spa Director.

MASSAGE AND BODY TREATMENT SERVICES
• Perform massage and body treatments according to approved APOGEE protocols and within the
Florida massage-therapy scope of practice.
• Conduct thorough consultations to understand goals, preferences, areas of focus, comfort levels, health considerations, and contraindications.
• Demonstrate advanced proficiency in Swedish and deep tissue massage and provide approved prenatal massage, reflexology, hot stone treatments, aromatherapy, body wraps, and body scrubs.
• Incorporate approved modalities, including sports massage or Thai massage when appropriately trained, based on member needs and established protocols.
• Maintain exceptional draping, positioning, body mechanics, professional boundaries, and respect for member comfort, dignity, privacy, and confidentiality.
• Modify, postpone, or decline a service when a contraindication, safety concern, or scope-of-practice limitation requires it.

FACIAL AND SKINCARE SERVICES
• Provide knowledgeable, results-focused, and highly personalized facial and skincare treatments according to approved protocols and applicable Florida scope-of-practice requirements.
• Perform comprehensive consultations and skin analyses that consider skin type, condition, sensitivities, concerns, lifestyle factors, and individual goals.
• Perform approved cleansing, exfoliation, extractions, masks, facial massage, hydration services, and other professional skincare treatments.
• Use approved skincare technologies and equipment only after required training and in accordance with manufacturer instructions, sanitation standards, and established protocols.
• Explain procedures, benefits, expected outcomes, aftercare, and appropriate home-care recommendations in clear and professional language.
• Recognize contraindications and appropriately modify, postpone, or decline a service when necessary.

TREATMENT PROTOCOLS AND QUALITY ASSURANCE
• Partner with the Spa Director to implement, maintain, test, and refine massage, body, facial, and skincare protocols.
• Help establish consistent standards for service timing, sequencing, product use, equipment use, room setup, consultation, draping, documentation, and member communication.
• Participate in evaluating and launching new treatments, products, equipment, technologies, and wellness concepts.
• Monitor treatment consistency and coach providers when improvement is needed.
• Reinforce knowledge of anatomy, skin conditions, contraindications, sanitation, infection control, professional boundaries, documentation, and scope of practice.

FLORIDA DESIGNATED ESTABLISHMENT MANAGER RESPONSIBILITIES
The responsibilities in this section apply when the employee has been formally designated as APOGEE’s Designated Establishment Manager in the records of the Florida Department of Health. The job
title alone does not complete or replace the required designation process.
• Maintain an active, unrestricted Florida Massage Therapist license and practice massage therapy at the
licensed APOGEE establishment.
• Support the establishment’s compliance with Chapters 456 and 480, Florida Statutes, and applicable rules of the Florida Board of Massage Therapy, including Rule 64B7, Florida Administrative Code.
• Help ensure the massage-establishment license and required practitioner information are current and appropriately displayed or maintained.
• Monitor required sanitation, safety, professional-conduct, recordkeeping, identification,
employee-information, and operational practices and promptly escalate deficiencies to the Spa Director and establishment owner.
• Help maintain and reinforce the establishment’s human-trafficking awareness, reporting procedure, required employee training, and required postings.
• Cooperate with inspections, licensing inquiries, and requests from authorized regulatory agencies, and coordinate corrective action with spa leadership when needed.
• Immediately notify the Spa Director and establishment owner of any change that could affect eligibility or ability to serve as the Designated Establishment Manager, including a license restriction, lapse, leave, separation, or inability to practice at the establishment.
• Support the establishment owner in timely notification to the Department when a Designated Establishment Manager changes, including the statutory 10-day notification requirement following termination of the designation.
• Complete any background screening, attestations, applications, continuing education, or other documentation required for the designation and continued eligibility.

MEMBER AND GUEST EXPERIENCE
• Deliver warm, gracious, intuitive, and highly personalized hospitality consistent with APOGEE’s
service standards.
• Anticipate needs, create a calm and unhurried treatment experience, and address members by name whenever possible.
• Develop trusted, long-term relationships and maintain awareness of treatment history, preferences, sensitivities, and goals.
• Provide thoughtful recommendations for future treatments, skincare programs, enhancements, products, and complementary wellness services.
• Assist providers with complex requests or treatment questions and communicate member feedback to spa leadership.
• Protect all member and guest information and maintain the highest level of professional discretion.

CONSULTATIONS AND RECORDS
• Conduct professional consultations and ensure documentation standards are consistently followed across both treatment disciplines.
• Maintain detailed, accurate, timely, legible, and confidential treatment records consistent with APOGEE policy and applicable law.
• Document relevant preferences, conditions, sensitivities, allergies, contraindications, areas of focus, products used, modifications, equipment settings when applicable, recommendations, and home-care plans.
• Review previous treatment history to support continuity and personalization.
• Help ensure required massage-establishment employee and service records are collected, retained, protected, and available as required.

PRODUCT KNOWLEDGE RETAIL AND INVENTORY
• Maintain expert knowledge of professional and retail products used or sold by APOGEE, including
key ingredients, benefits, indications, contraindications, and appropriate combinations.
• Serve as a product-knowledge resource and support provider education for new collections, launches, protocols, and home-care recommendations.
• Recommend products and enhancements authentically, based on individual needs and treatment plans, without creating a pressured sales experience.
• Assist the Spa Director with par levels, back-bar products, testers, samples, professional supplies, receiving, storage, labeling, and replenishment needs.
• Monitor product usage, identify unusual consumption or waste, and anticipate needs related to promotions, events, seasonal services, and new launches.

TREATMENT ROOMS SANITATION AND SAFETY
• Ensure treatment rooms meet APOGEE standards for cleanliness, organization, presentation,
stocking, privacy, and operational readiness throughout the day.
• Prepare and reset rooms according to approved protocols and ensure linens, products, tools, equipment, supplies, and amenities are properly stocked and presented.
• Reinforce all applicable sanitation, disinfection, hygiene, infection-control, and safety requirements.
• Ensure tools and equipment are cleaned, disinfected, stored, operated, and maintained according to approved protocols and manufacturer guidance.
• Promptly report maintenance, equipment, sanitation, safety, inventory, or product concerns to spa leadership.

PROFESSIONAL DEVELOPMENT AND SPA OPERATIONS
• Coordinate with the Spa Director regarding treatment-provider training and development needs and help facilitate pre-opening training.
• Attend and help coordinate required vendor, product, equipment, treatment, regulatory, and company training.
• Stay current with massage therapy, skincare, ingredients, technologies, body treatments, wellness practices, safety requirements, and industry developments.
• Maintain all required licenses, certifications, continuing education, and professional qualifications.
• Review daily schedules and help ensure both treatment teams are prepared for appointments, special requests, and operational adjustments.
• Partner effectively with the Spa Director, Spa Desk associates, Locker Room Attendants, Wellness
professionals, and other APOGEE team members.
• Participate in spa meetings, member events, skincare and product launches, wellness programming, and special initiatives.

• Follow and reinforce all APOGEE policies, procedures, treatment protocols, grooming standards, and
service expectations.

QUALIFICATIONS AND EXPERIENCE
• Current, active, and unrestricted Florida Massage Therapist license required.
• Current and valid Florida license appropriate for the esthetic and skincare services performed required.
• Eligibility and willingness to serve as the Florida Designated Establishment Manager, including required background screening and Department documentation, when formally designated.
• Current CPR certification required.
• High school diploma or equivalent required.
• Graduate of accredited massage therapy and esthetics or skincare programs.
• Minimum of three to five years of professional experience preferred, ideally within a luxury spa, private club, resort, hotel, or comparable high-end hospitality environment.
• Previous lead, trainer, mentor, or supervisory experience strongly preferred.
• Board Certification through the National Certification Board for Therapeutic Massage and Bodywork preferred. If not currently Board Certified, the candidate must actively work toward certification and obtain it within 12 months of hire.
• Advanced knowledge of massage therapy, body treatments, professional esthetics, skincare practices, anatomy, skin conditions, ingredients, contraindications, sanitation, professional boundaries, and applicable scopes of practice.
• Experience with luxury skincare collections and approved advanced facial technologies preferred.
• Strong consultation, documentation, retail, home-care recommendation, coaching, organization, and communication skills.
• Professional, polished, warm, confident, discreet, proactive, dependable, and detail-oriented demeanor.
• Availability to work a flexible schedule, including weekends, holidays, and peak club periods as required.

PHYSICAL REQUIREMENTS
• Ability to perform multiple massage, body, facial, and skincare treatments during a scheduled shift.
• Ability to stand or sit for extended periods and to bend, reach, push, pull, and perform repetitive treatment movements.
• Ability to safely operate approved skincare and treatment equipment and lift or move supplies, linens, products, and equipment as required.
• Ability to demonstrate treatment techniques during training and consistently maintain proper body mechanics.

SUCCESS IN THIS ROLE
Success is demonstrated through personal treatment excellence, trusted member relationships, a confident and consistent treatment team, strong operational readiness, and reliable support of APOGEE’s Florida massage-establishment compliance. This individual develops others, solves problems
proactively, protects professional standards, and partners with the Spa Director to continually elevate the member and guest experience.

OUR COMMITMENT
At APOGEE, exceptional wellness and skincare are both results-driven and deeply personal. As
part of our opening team, the Lead Massage Therapist and Esthetician will help establish the treatment standards, team culture, regulatory discipline, and member relationships that will define the Spa for years to come.
Lead with expertise- Inspire through service- Create an experience that is
distinctly APOGEE

Department: Spa & Wellness
Reports To: Spa & Wellness Director
Compensation: $25.00 per hour
Employment Status: Full-Time seasonal & Part time seasonal
Full-Time Seasonal Benefits:
• Medical Insurance (PPO & HMO Plan Options)
• Dental, Vision, Life, Disability, Accident & Hospital Indemnity Insurance
• Paid Holidays
• Complimentary Employee Meals
________________________________________

JOIN OUR OPENING TEAM AT APOGEE SPA
Join the opening team and be part of creating an extraordinary new spa and wellness experience at APOGEE in Hobe Sound, Florida.
As a Spa Coordinator, you will play an essential role in shaping the member experience from the moment a member contacts or arrives at the Spa through the completion of their visit.
This is a unique opportunity to help establish the service culture, operational standards, member relationships, and attention to detail that will define APOGEE Spa from day one.
We are seeking polished, warm, highly organized professionals who genuinely enjoy caring for others, anticipate needs, communicate with confidence, and thrive in a luxury private-club environment.
As a member of our opening team, you will participate in pre-opening training, Spa and
Wellness modality education, treatment and product training, operational preparation,
and service-standard development.
Help us create the APOGEE Spa experience from day one.
JOB SUMMARY
The Spa Coordinator serves as a primary point of contact for members and guests of APOGEE Spa and is responsible for creating a welcoming, seamless, and highly personalized Spa & Wellness experience.
This position coordinates the daily Spa Desk operation, including welcoming and checking in members, coordinating appointments, communicating with treatment and Wellness
professionals, processing transactions, supporting retail, maintaining member preferences, and ensuring each member is thoughtfully guided throughout the facility.
An important part of this role is developing comprehensive knowledge of the treatments,
wellness experiences, amenities, and modalities available throughout APOGEE Spa &
Wellness. The Spa Coordinator will assist members in understanding available experiences and help coordinate a personalized journey based on their interests and preferences.
The ideal candidate is polished, intuitive, detail-oriented, technologically comfortable, and passionate about delivering exceptional luxury hospitality.
MEMBER ARRIVAL & SPA EXPERIENCE
Provide a warm, gracious, and personalized welcome to every member and guest.
Welcome and address members by name whenever possible.
Anticipate member needs and preferences throughout the Spa experience.
Assist members with check-in and thoughtfully guide them through their Spa visit.
Confirm treatments, modalities, providers, timing, and special requests upon arrival.
Introduce members to appropriate Spa & Wellness amenities and experiences.
Coordinate with Locker Room Attendants to ensure members are appropriately welcomed and guided to changing, relaxation, and treatment areas.
Notify treatment and Wellness professionals promptly of member arrivals.
Monitor the member journey to help ensure treatments and experiences begin on time and transitions are seamless.
Assist members in navigating between treatments, Wellness modalities, relaxation areas, and other Spa amenities.
Provide thoughtful assistance following treatments, including future service, modality, product, or Wellness recommendations when appropriate.
Create a calm, gracious, and unhurried atmosphere even during high-volume periods.
Personally thank members as they depart and help ensure their experience concludes on a positive note.
SPA DESK & DAILY OPERATIONS
Maintain an organized, polished, and professional Spa Desk at all times.
Review the daily Spa & Wellness schedule at the beginning of each shift.
Maintain awareness of provider schedules, treatment-room availability, modality availability, member appointments, special requests, and operational changes.
Coordinate closely with Massage Therapists, Estheticians, Wellness professionals, Locker Room Attendants, and spa leadership.
Assist with same-day treatment and Wellness requests and schedule adjustments.
Communicate cancellations, late arrivals, treatment changes, and scheduling updates promptly.
Help maximize appropriate utilization of treatment rooms, modalities, and service provider schedules.
Maintain awareness of Spa capacity and member flow throughout the day.
Assist with opening and closing Spa Desk procedures.
Complete assigned operational checklists accurately and consistently.
Maintain appropriate Spa forms, supplies, menus, treatment information, and member facing materials.
Communicate maintenance, cleanliness, technology, inventory, equipment, or operational concerns promptly to spa leadership.
APPOINTMENT & EXPERIENCE COORDINATION
Assist members with scheduling Spa treatments, Wellness services, and available modalities.
Develop comprehensive knowledge of the Spa treatment menu and Wellness offerings to guide members toward appropriate experiences.
Ask thoughtful questions to understand member preferences, goals, timing, and interests.
Match members with appropriate treatments and providers whenever possible.
Coordinate multiple treatments and Wellness experiences to create seamless, personalized Spa itineraries.
Accurately enter and maintain appointments within the Spa management system.
Confirm treatment durations, pricing, enhancements, preparation requirements, and applicable policies.
Document member preferences and special requests appropriately.
Maintain awareness of general contraindications or preparation requirements that should be communicated before treatments or modalities.
Assist with waitlists and same-day availability.
Support future appointment scheduling and member retention.
SPA & WELLNESS MODALITY KNOWLEDGE
The Spa Coordinator is expected to develop comprehensive knowledge of the treatments,
technologies, amenities, and Wellness modalities available throughout APOGEE Spa &
Wellness.
Responsibilities include:
Assist members in understanding the purpose, experience, and general benefits of
available Spa & Wellness modalities.
Confidently explain the differences between treatment, skincare, relaxation, recovery,
movement, and Wellness experiences.
Maintain current knowledge of Ammortal experiences, Halo Therapy, massage and
body treatments, esthetic services, Stretch Lab offerings, Pilates, yoga, recovery
experiences, and other Spa & Wellness modalities offered by APOGEE.
Assist members with navigating available modalities throughout the facility.
Explain how individual modalities are experienced, including appropriate preparation and general expectations.
Maintain awareness of modality availability and scheduling requirements.
Help coordinate Spa treatments and Wellness modalities into a thoughtful and seamless member experience.
Guide members toward experiences that may complement their scheduled treatments and personal Wellness interests.
Coordinate with Massage Therapists, Estheticians, Wellness professionals, and other specialists when a member requires more detailed or technical guidance.
Maintain knowledge of general contraindications and Spa protocols associated with available modalities.
Participate in training and demonstrations for all applicable modalities.
Complete required competency training before independently assisting members with specialized equipment or experiences.
Stay informed of new equipment, treatments, modalities, technologies, and Wellness programs introduced within the Spa.
Follow all established operational and safety procedures associated with Spa & Wellness equipment.
Immediately communicate equipment, safety, sanitation, or maintenance concerns.
Never provide medical advice or make recommendations outside the Spa Coordinator’s professional scope.
MEMBER RELATIONSHIPS & PERSONALIZATION
Build genuine, trusted relationships with APOGEE members.
Learn and appropriately document member preferences to create continuity between visits.
Recognize returning members and personalize interactions whenever possible.
Maintain awareness of preferred providers, treatments, modalities, products, beverages, room preferences, and other appropriate service details.
Anticipate special occasions and member needs when information is available.
Look for thoughtful opportunities to elevate the member experience.
Maintain complete discretion and confidentiality regarding member information, conversations, preferences, and activities.
Treat every member interaction as an opportunity to strengthen their relationship with APOGEE Spa.
TREATMENT & WELLNESS KNOWLEDGE
Develop comprehensive knowledge of all Spa treatments and Wellness services.
Understand treatment benefits, durations, pricing, enhancements, and general contraindications.
Maintain working knowledge of massage, body treatments, skincare services, Wellness offerings, and available modalities.
Understand the differences between treatment options to confidently guide members.
Maintain awareness of Wellness programming, including applicable stretching, Pilates, yoga, recovery, and other services.
Participate in treatment and service education provided by spa leadership and vendor partners.
Stay current with changes to the treatment menu and Wellness programming.
RETAIL & PRODUCT EXPERIENCE
Develop strong knowledge of luxury skincare, body care, Wellness, and lifestyle products offered within the Spa.
Welcome members into the retail area and provide knowledgeable assistance.
Help members locate products recommended by Massage Therapists and Estheticians.
Provide appropriate product information based on approved training.
Support retail sales through genuine, service-oriented conversations rather than pressured selling.
Maintain attractive, organized, clean, and fully stocked retail displays.
Assist with merchandising, product replenishment, testers, and display maintenance.
Communicate low inventory or product needs to the Spa Supervisor.
Participate in product education, launches, member events, and vendor training.
TRANSACTIONS & ACCOUNT ACCURACY
Accurately process Spa services, Wellness experiences, retail products, and applicable charges according to APOGEE procedures.
Review charges for accuracy before completing transactions.
Apply appropriate treatment, product, or member-account information.
Process retail purchases and applicable returns or exchanges according to established policies.
Maintain accurate transaction records.
Protect member account and payment information.
Follow established cash-handling and financial-control procedures when applicable.
Promptly communicate discrepancies or account questions to the appropriate leader.
COMMUNICATION & MEMBER REQUESTS
Answer telephone calls and Spa inquiries professionally and graciously.
Respond to member questions with confidence, accuracy, and warmth.
Communicate clearly regarding treatments, Wellness services, modalities, amenities, hours, policies, and availability.
Listen carefully to member requests and take ownership of appropriate follow-through.
Coordinate special requests with treatment providers, Wellness professionals, and spa leadership.
Maintain professional communication between the Spa Desk and treatment teams throughout the day.
Handle sensitive member conversations discreetly.
Escalate concerns appropriately while remaining engaged in the resolution process.
Never allow a member to feel passed from person to person without ownership of their request.
MEMBER CONCERNS & SERVICE RECOVERY
Listen attentively and empathetically when a member expresses a concern.
Remain calm, professional, and solution-oriented.
Take appropriate ownership of member concerns within established authority.
Immediately involve spa leadership when additional assistance is required.
Communicate relevant information accurately and discreetly.
Follow through to help ensure concerns are appropriately resolved.
Document service issues when required.
View service recovery as an opportunity to rebuild trust and strengthen the member relationship.
SPA PRESENTATION & ENVIRONMENT
Maintain exceptional presentation standards throughout the Spa Desk, reception, retail, and member-facing areas.
Ensure counters, displays, menus, collateral, and work areas remain clean and organized.
Monitor the Spa environment for cleanliness, presentation, lighting, music, temperature, scent, and overall ambiance.
Communicate housekeeping or maintenance needs immediately.
Assist with maintaining refreshments, amenities, and hospitality areas when needed.
Take ownership of details that may impact the member experience rather than waiting for another team member to address them.
TEAMWORK & COLLABORATION
Work collaboratively with the Spa Director, Spa Supervisor, Lead Massage Therapist, Lead Esthetician, Massage Therapists, Estheticians, Locker Room Attendants, Wellness professionals, and other APOGEE departments.
Maintain respectful, positive, and professional communication.
Communicate member preferences and operational information appropriately to support continuity of service.
Assist colleagues during high-volume periods.
Support special events, product launches, member programming, Wellness initiatives, and Spa activations.
Participate in pre-shift meetings, team meetings, training, and educational sessions.
Contribute positively to the opening, growth, and continued evolution of APOGEE Spa.
PRE-OPENING RESPONSIBILITIES
As a member of the opening team, the Spa Coordinator will participate in:
Spa orientation and operational training.
Spa management software and point-of-sale training.
Treatment menu education.
Spa & Wellness modality education and hands-on orientation.
Ammortal experience training.
Halo Therapy education.
Massage and body treatment education.
Esthetic and skincare treatment education.
Stretch Lab and movement-programming orientation.
Pilates and yoga program orientation.
Product and retail education.
Member journey and luxury service-standard training.
Telephone etiquette and appointment coordination training.
Spa Desk opening and closing procedures.
Member check-in and checkout training.
Facility and treatment-room orientation.
Retail merchandising preparation.
Operational simulations and practice scenarios.
Service-recovery training.
Pre-opening setup and organization.
Team-building and culture development.
REQUIRED QUALIFICATIONS
High school diploma or equivalent required.
Previous experience in luxury hospitality, spa, Wellness, private club, resort, hotel, concierge, or comparable member-service environment preferred.
Previous Spa Desk, reception, concierge, or guest-service experience strongly preferred.
Exceptional customer service and interpersonal skills.
Professional, polished, warm, welcoming, and discreet demeanor.
Strong verbal and written communication skills.
Excellent telephone etiquette.
Highly organized with exceptional attention to detail.
Ability to manage multiple priorities while maintaining composure.
Strong computer and technology skills.
Ability to learn Spa management, scheduling, point-of-sale, and member-management systems.
Strong accuracy when coordinating appointments and processing transactions.
Ability and enthusiasm to learn extensive treatment, product, Wellness, and modality information.
Comfortable learning how to appropriately assist members with Spa & Wellness equipment and modalities.
Proactive and solutions-oriented approach.
Strong teamwork and communication skills.
Ability to maintain strict member confidentiality.
Availability to work a flexible schedule, including weekends, holidays, and peak club periods as required.
PHYSICAL REQUIREMENTS
Ability to stand or sit for extended periods.
Ability to work at a computer and Spa Desk for extended periods.
Ability to walk throughout the Spa & Wellness facility frequently.
Ability to assist members throughout different areas of the facility.
Ability to bend, reach, and move retail products, supplies, and operational materials.
Ability to safely lift and move reasonable quantities of Spa products and supplies as required.
APOGEE SERVICE EXPECTATIONS
Every Spa Coordinator is an ambassador of the APOGEE experience and is expected to:
Know the member.
Welcome members genuinely and personally.
Anticipate needs rather than simply respond to requests.
Remember and appropriately document member preferences.
Understand the complete Spa & Wellness experience—not simply the appointment schedule.
Confidently assist members in navigating treatments, amenities, and available modalities.
Maintain exceptional attention to detail.
Protect member privacy and confidentiality without exception.
Communicate with warmth, confidence, and professionalism.
Create calm even during busy operational periods.
Take ownership of member requests from beginning to resolution.
Make thoughtful and appropriate service recommendations.
Maintain impeccable professional presentation.
Support treatment providers and fellow team members proactively.
Notice and correct details that could detract from the member experience.
Continually look for opportunities to personalize and elevate service.
SUCCESS IN THIS ROLE
Success as an APOGEE Spa Coordinator is measured by the ability to create a seamless, personalized, knowledgeable, and exceptionally well-organized member experience.
The successful Spa Coordinator knows the Spa & Wellness facility inside and out. They understand the treatment menu, products, providers, amenities, Wellness programming, and available modalities and can confidently help members navigate the many experiences available to them.
They anticipate what members need, remember preferences, communicate effortlessly with treatment and Wellness teams, and remain composed regardless of how busy the Spa becomes. Most importantly, they understand that seemingly small details—a member’s preferred therapist, favorite treatment, interest in a new modality, preferred beverage, skincare product, or simply being greeted by name—can transform excellent service into an exceptional experience.
OUR COMMITMENT
At APOGEE Spa, exceptional service begins before the treatment starts and continues long
after it ends. Our Spa Coordinators are at the heart of that experience, connecting members with our treatments, Wellness offerings, modalities, products, amenities, and people while ensuring every detail feels thoughtful, personalized, and effortless. As part of our opening team, you will have the unique opportunity to help establish the service culture and member experience that will define APOGEE Spa for years to come.
Anticipate the need. Know the experience. Own the detail. Make every member feel known.

Department: Spa & Wellness
Reports To: Spa & Wellness Director
Compensation: $20.00 per hour
Employment Status: Full-Time seasonal & Part time seasonal
Full-Time Seasonal Benefits:
• Medical Insurance (PPO & HMO Plan Options)
• Dental, Vision, Life, Disability, Accident & Hospital Indemnity Insurance
• Paid Holidays
• Complimentary Employee Meals
________________________________________

JOIN OUR OPENING TEAM AT APOGEE SPA
Join the opening team at APOGEE Spa and help create an extraordinary new spa and wellness experience at APOGEE in Hobe Sound, Florida. The Spa Attendant / Hospitality Host plays an essential role in creating the atmosphere and hospitality that members experience throughout the Spa. From a warm welcome and beautifully prepared locker room to a perfectly presented Zen Lounge, refreshed amenities, thoughtful beverages, and anticipating what a member may need next, this position brings the APOGEE Spa experience to life through exceptional attention to detail. We are seeking warm, polished, energetic, and highly attentive individuals who take pride in creating beautiful environments and genuinely enjoy caring for others. As part of our opening team, you will participate in pre-opening training, facility preparation, Spa & Wellness modality education, hospitality training, operational simulations, and service-standard development. Help us create the APOGEE Spa experience from day one.
JOB SUMMARY
The Spa Attendant / Hospitality Host is responsible for maintaining an immaculate, welcoming, tranquil, and exceptionally well-prepared Spa environment while providing intuitive and personalized hospitality to APOGEE members and guests. This position supports the member journey throughout the Spa, including locker rooms, relaxation spaces, the Zen Lounge, hospitality and refreshment areas, Spa amenities, treatment corridors, and other designated member spaces. The Spa Attendant / Hospitality Host anticipates member needs, maintains exceptional presentation standards, replenishes linens and amenities, prepares hospitality offerings, assists members in navigating the facility, and works closely with the Spa Coordinator, treatment providers, Wellness professionals, and spa leadership to create a seamless experience. While overnight deep cleaning may be performed by an outsourced housekeeping team, the Spa Attendant / Hospitality Host is responsible for maintaining continuous day-of-service readiness and presentation throughout operating hours. The ideal candidate notices the details others may overlook and takes pride in creating an environment that always feels calm, fresh, prepared, and effortless.
MEMBER HOSPITALITY & PERSONALIZED SERVICE
Provide warm, gracious, intuitive, and personalized hospitality to every member and guest.
Welcome and address members by name whenever possible.
Anticipate member needs rather than waiting to be asked.
Offer assistance naturally while respecting member privacy and desire for relaxation. Assist members in becoming comfortable and familiar with the Spa environment. Provide directions and personally escort members when appropriate.
Assist members in navigating locker rooms, relaxation areas, the Zen Lounge, treatment areas, and Spa & Wellness amenities.
Maintain awareness of members who may need assistance without creating an intrusive experience.
Offer appropriate hospitality amenities throughout the member journey. Recognize returning members and appropriately remember individual preferences. Communicate special requests or member preferences to the Spa Coordinator or appropriate team member.
Protect member privacy, confidentiality, and personal belongings at all times.
Create a calm, gracious, unhurried experience regardless of how busy the Spa becomes.
LOCKER ROOM EXPERIENCE
Maintain locker rooms in immaculate, organized, and fully stocked condition throughout operating hours.
Prepare lockers according to APOGEE Spa presentation standards.
Assist members with lockers, robes, slippers, towels, and amenities as needed.
Maintain appropriate levels of clean robes, towels, slippers, and other linens.
Continuously monitor locker-room presentation and readiness.
Ensure vanity areas remain beautifully organized and fully stocked.
Replenish grooming and personal-care amenities throughout the day.
Remove used towels, robes, glassware, and other items promptly and discreetly.
Maintain shower, vanity, changing, and restroom presentation throughout operating hours.
Ensure floors and member areas remain dry, safe, organized, and free of clutter.
Identify and immediately address conditions that could impact member safety or comfort.
Communicate maintenance or facility concerns promptly to spa leadership.
Respect member privacy and use discretion when entering or servicing occupied areas.
ZEN LOUNGE & RELAXATION EXPERIENCE
Maintain the Zen Lounge and designated relaxation spaces according to APOGEE Spa presentation standards.
Ensure seating, pillows, blankets, tables, and amenities are perfectly arranged. Maintain a quiet, calm, and restorative atmosphere.
Welcome members into relaxation spaces and assist them in becoming comfortable.
Offer water, tea, refreshments, and approved hospitality items.
Clear used glassware, cups, dishes, towels, and other items promptly and discreetly. Continuously reset relaxation spaces so each arriving member experiences them as freshly prepared.
Monitor lighting, music, temperature, scent, cleanliness, and overall ambiance.
Communicate environmental concerns or adjustments to the appropriate team member.
Protect the tranquility of relaxation spaces by maintaining appropriate voice levels and movement.
HOSPITALITY BAR, WATER, TEA & REFRESHMENTS
Prepare and maintain the Spa hospitality and refreshment areas according to established presentation standards.
Maintain beautifully presented water, tea, and other approved beverage selections.
Prepare and replenish chef-inspired snacks and other approved Spa refreshments.
Ensure all serving pieces, glassware, cups, napkins, trays, and hospitality accessories are clean and appropriately presented.
Maintain appropriate quantities of refreshments throughout operating hours.
Monitor freshness, presentation, temperature, and quality of food and beverage offerings.
Remove and replace items that no longer meet presentation or freshness standards.
Maintain immaculate hospitality counters, trays, beverage stations, and surrounding areas.
Understand the ingredients and general contents of hospitality offerings when information is provided.
Follow established food-handling, sanitation, and safety procedures.
Communicate replenishment needs proactively.
Assist members with hospitality offerings in a gracious and unobtrusive manner.
LINEN & AMENITY MANAGEMENT
Maintain appropriate par levels of towels, robes, slippers, blankets, and other Spa linens throughout operating hours.
Replenish linens proactively before supplies become low.
Collect and appropriately handle used linens according to established procedures.
Organize clean linen storage areas.
Ensure linens presented to members are clean, fresh, properly folded, and in excellent condition.
Identify damaged, stained, or worn linens and remove them from member use.
Maintain inventory awareness of locker-room and hospitality amenities.
Replenish grooming products, personal-care items, tissues, water, cups, and other member amenities.
Communicate low inventory levels to the Spa Supervisor before supplies become critical.
Help maintain organized back-of-house storage and supply areas.
Support linen receiving, organization, and distribution as needed.
SPA PRESENTATION & DAYTIME UPKEEP
Continuously walk assigned Spa areas to ensure exceptional presentation standards.
Maintain member-facing spaces in clean, organized, and service-ready condition throughout the day.
Pick up and appropriately remove used linens, glassware, cups, products, and other items.
Wipe and reset surfaces as needed according to established sanitation procedures.
Keep corridors, entrances, relaxation areas, and locker-room spaces free of clutter.
Ensure member amenities are consistently replenished and beautifully presented.
Monitor flowers, decorative elements, collateral, and other presentation details and communicate concerns as appropriate.
Immediately report spills, hazards, maintenance issues, damaged furnishings, or equipment concerns.
Coordinate with the outsourced overnight housekeeping team and spa leadership as appropriate regarding cleaning needs.
Understand that daytime upkeep is focused not simply on cleanliness, but on maintaining a luxury presentation standard throughout every hour of operation.
MEMBER FLOW & TREATMENT SUPPORT
Work closely with the Spa Coordinator to support smooth member movement throughout the Spa.
Maintain awareness of the daily treatment schedule and anticipated member flow.
Escort members to appropriate relaxation or waiting areas when requested.
Assist with transitions between Spa experiences when appropriate.
Notify the Spa Coordinator when members require assistance or have questions regarding their schedule.
Coordinate discreetly with Massage Therapists, Estheticians, and Wellness professionals as needed.
Help ensure members are in the appropriate location in advance of scheduled services.
Support treatment teams with linens, amenities, and operational supplies as directed.
Assist with maintaining treatment corridors and shared professional areas.
Respond promptly to reasonable requests from treatment providers that support the member experience.
SPA & WELLNESS MODALITY SUPPORT
Develop general knowledge of the Spa & Wellness experiences and modalities available at APOGEE.
Understand the location and general purpose of Ammortal experiences, Halo Therapy, massage and body treatments, esthetic services, the Zen Lounge, Stretch Lab offerings, Pilates, yoga, and other Spa & Wellness experiences.
Assist members with directions to appropriate modality and treatment areas.
Provide basic orientation to designated Spa amenities and modalities after completing required training.
Help prepare designated modality spaces according to established presentation standards.
Assist with replenishing linens, water, amenities, and supplies associated with Spa & Wellness experiences.
Reset designated areas between member use when included within the role’s training and responsibilities.
Immediately communicate equipment, cleanliness, maintenance, or safety concerns.
Refer technical treatment, health, or modality questions to the appropriately trained Spa or Wellness professional.
Never provide medical advice or operate specialized equipment without required training and authorization.
SAFETY, SANITATION & FACILITY AWARENESS
Follow all established Spa sanitation, hygiene, safety, and infection-control procedures. Maintain awareness of wet floors and other potential member hazards.
Address or report safety concerns immediately.
Follow established procedures for handling used linens and potentially contaminated materials.
Use cleaning and sanitation products only according to training and established procedures.
Maintain appropriate separation of clean and used linens and supplies.
Understand emergency procedures and the location of emergency equipment.
Immediately communicate unusual odors, leaks, temperature issues, equipment malfunctions, or other facility concerns.
Protect member belongings and immediately follow established procedures for lost-and found items.
MEMBER PRIVACY
Maintain complete confidentiality regarding members, guests, conversations, schedules, preferences, and activities.
Respect member privacy within locker rooms, changing areas, and relaxation spaces.
Never discuss member information with individuals who do not require it for legitimate service purposes.
Exercise exceptional tact when assisting prominent members, guests, or special requests.
Maintain professional boundaries at all times.
Protect the quiet and private nature of the Spa environment.
TEAMWORK & COMMUNICATION
Work collaboratively with the Spa Director, Spa Supervisor, Spa Coordinators, Lead Massage Therapist, Lead Esthetician, Massage Therapists, Estheticians, Wellness professionals, and other APOGEE team members.
Communicate professionally, respectfully, and tactfully.
Participate in pre-shift meetings and review relevant daily information.
Communicate member preferences and service needs appropriately.
Assist colleagues proactively rather than waiting to be asked.
Support the team during high-volume periods. Communicate supply, linen, amenity, housekeeping, maintenance, or operational needs promptly.
Support special events, member programming, Spa activations, and Wellness initiatives. Participate in required team meetings and training.
Contribute positively to the opening, growth, and continued evolution of APOGEE Spa.
PRE-OPENING RESPONSIBILITIES
As a member of the opening team, the Spa Attendant / Hospitality Host will participate in: Spa orientation and facility training.
Member journey and luxury hospitality training.
Locker-room setup and operating procedures.
Zen Lounge setup and service standards. Hospitality bar preparation and presentation training.
Water, tea, and refreshment service training.
Linen and amenity organization.
Spa & Wellness modality orientation.
Treatment-area and facility orientation.
Safety and sanitation training. Product and amenity education.
Member privacy and confidentiality training.
Lost-and-found procedures.
Opening and closing procedures.
Service-recovery training.
Operational simulations and practice member journeys.
Pre-opening inventory, organization, and facility setup.
Team-building and culture development.
REQUIRED QUALIFICATIONS
High school diploma or equivalent preferred.
Previous experience in luxury hospitality, spa, wellness, private club, resort, hotel, housekeeping, locker-room service, food and beverage, or comparable service environment preferred.
Luxury hospitality or private-club experience strongly preferred.
Exceptional member service and interpersonal skills.
Warm, gracious, polished, and welcoming demeanor.
Genuine desire to care for others. Exceptional attention to detail and presentation.
Ability to anticipate needs and take initiative without constant direction.
Strong communication and listening skills.
Ability to remain calm, composed, and professional during high-volume periods.
Strong organizational skills.
Ability to work independently while contributing positively to a team.
Commitment to exceptional cleanliness and sanitation standards.
Ability to maintain strict member confidentiality.
Willingness and enthusiasm to learn Spa treatments, amenities, products, and Wellness modalities.
Availability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and peak club periods as required.
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods throughout a scheduled shift.
Ability to bend, reach, kneel, push, pull, and perform repetitive movements.
Ability to safely lift and carry linens, supplies, amenities, and other reasonable Spa materials.
Ability to push linen carts and supply carts as required.
Ability to move throughout locker rooms, relaxation spaces, Spa corridors, and other assigned areas frequently.
Ability to perform continuous light cleaning, resetting, replenishment, and hospitality responsibilities throughout the shift.
APOGEE SERVICE EXPECTATIONS
Every Spa Attendant / Hospitality Host is an ambassador of the APOGEE experience and is expected to:
See the need before the member asks.
Welcome members genuinely and personally. Address members by name whenever possible.
Anticipate preferences and comfort needs.
Maintain immaculate surroundings.
Protect member privacy and confidentiality without exception.
Move calmly, quietly, and purposefully throughout the Spa.
Create an atmosphere that feels effortless and unhurried.
Take ownership of details rather than assuming someone else will address them.
Maintain beautiful presentation standards throughout the entire day.
Keep linens, amenities, refreshments, and member areas continuously prepared.
Communicate member needs discreetly to the appropriate team member.
Support fellow team members proactively.
Understand the Spa & Wellness facility sufficiently to confidently assist members.
Treat every interaction—no matter how brief—as an opportunity to demonstrate genuine hospitality.
SUCCESS IN THIS ROLE
Success as an APOGEE Spa Attendant / Hospitality Host is measured by the ability to create an environment in which members never have to ask for the basics because their needs have already been anticipated.
The successful Hospitality Host notices when a towel needs replacing, a tea needs refreshing, a member needs direction, a lounge chair needs resetting, an amenity is running low, or a space no longer looks perfect—and acts before it becomes noticeable to the member.
They understand that luxury is often expressed through small details: a beautifully folded robe, a perfectly prepared locker, a quiet escort, a refreshed glass of water, a spotless vanity, a welcoming Zen Lounge, or simply recognizing when a member would prefer privacy.
OUR COMMITMENT
At APOGEE Spa, hospitality is not limited to the treatment room. It is reflected in every detail of the environment and every interaction throughout the member journey. Our Spa Attendants / Hospitality Hosts help create the sense of calm, care, and effortless service that allows members to fully enjoy the Spa & Wellness experience. As part of our opening team, you will have the unique opportunity to help establish the hospitality standards and attention to detail that will define APOGEE Spa for years to come.
Anticipate the need. Perfect the details. Create calm. Make every member feel cared for.

$25.00  per hour

Job Summary: The Maintenance Technician plays a key role in maintaining the aesthetics, functionality, and overall condition of the Club’s facilities, including the main clubhouses and luxury villas. This position ensures a safe, well-maintained, and welcoming environment for members, guests, and staff by performing routine maintenance, responding to service requests, and assisting with special projects as needed.

Essential Duties and Responsibilities include the following, but are not limited to:

1. Perform daily maintenance tasks, including plumbing, electrical, HVAC, carpentry, painting, and general repairs across all club and villa facilities.

2. Conduct regular inspections of buildings, equipment, and systems to identify and resolve issues proactively.

3. Respond promptly to maintenance requests and work orders from staff and leadership.

4. Assist with preventative maintenance programs to extend the life and appearance of Club assets.

5. Support upkeep of mechanical systems, including pumps, boilers, and lighting as needed.

6. Maintain cleanliness and organization of maintenance workspaces, tools, and storage areas.

7. Collaborate with the Chief Engineer on project planning, repairs, and safety initiatives.

8. Ensure compliance with safety standards, building codes, and Club operational policies.

9. Assist with equipment moves, and seasonal maintenance tasks.

10. Provide courteous, professional service when working around members & guests, and when interacting with vendors and staff.

Job Requirements include the following, but are not limited to:

1. High school diploma or equivalent; technical or vocational training preferred.

2. OSHA 10 Certificate required.

3. OSHA 30 Certificate preferred.

4. 2–4 years of experience in facility maintenance, preferably in a hospitality, resort, residential, or club environment.

5. Working knowledge of basic trades: electrical, plumbing, HVAC, carpentry, and general building maintenance.

6. Ability to operate standard maintenance tools, equipment, and vehicles safely.

7. Strong problem-solving skills with the ability to work independently and prioritize tasks.

8. Ability to safely lift, bend, reach, and stand for extended periods.

9. High attention to detail and safety.

10. Excellent organizational, planning and prioritization skills.

11. Self-motivated with the ability to work as part of a team.

12. Service and customer focused attitude.

Supervisory Responsibilities: N/A

Certificates/Licenses: OSHA 10 Certificate required. OSHA 30 certificate preferred.

Department: Villas Services

Reports to: Villas Director

Pay rate:  $18.00 per hour

Employment Status: Full time year round

Benefits Available to Full-time employees:

401(k) with company match

Several Medical plan options- PPO/HMO

Supplemental Insurance options- Dental, Vision, Life, Disability, Accident & Hospital plans

PTO and Paid Holidays

Employee meals provided

Position Summary:

The Bellman is the first point of contact for members and guests at our private club, providing warm, courteous, and professional assistance upon arrival and departure. This role is responsible for transporting luggage, escorting guests, assisting with transportation coordination, and supporting the overall guest experience with discretion and attention to detail. The Bellman also assists in replenishing mini bars in the guest villas to ensure they are stocked and presented according to club standards.

Key Responsibilities:

• Greet members and guests upon arrival and provide a warm welcome.
• Assist with luggage handling during check-in and check-out, ensuring proper delivery to villas.
• Escort guests to their accommodations and explain room features and club amenities.
• Replenish and restock mini bar items in villas following club inventory and service protocols.
• Track mini bar usage and communicate restocking needs to the appropriate department.
• Provide information about club facilities, events, and local area attractions as needed.
• Maintain a clean and organized entrance, lobby, and bell desk area.
• Respond to guest requests promptly, including special deliveries, transportation needs, or errand running.
• Handle packages, deliveries, and messages for members and guests.
• Communicate effectively with the Villas Services team members at the Club House main reception desks, housekeeping, and other departments to ensure seamless service.
• Uphold the privacy, security, and satisfaction of all members and guests.

Qualifications:

• Prior experience in guest services, hospitality, or bell/valet roles preferred.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to lift, carry, and transport luggage and packages safely.
• Organized and detail-oriented, particularly with inventory tasks such as mini bar restocking.
• Ability to remain calm and courteous in high-pressure or fast-paced situations.

Preferred Experience:

• Experience working in a private club, luxury hotel, or resort environment.
• Valid driver’s license.
• Familiarity with local area, attractions, and transportation options.

Department: Racquets

Reports to: Head Racquets Professional

Pay rate: $25 per hour

Employment Status: Full time year round

Benefits Available to Full-time employees:

401(k) with company match

Several Medical plan options- PPO/HMO

Supplemental Insurance options- Dental, Vision, Life, Disability, Accident & Hospital plans

PTO and Paid Holidays

Employee meals provided

Job Summary:

The Racquet Courts Maintenance position is responsible for ensuring that the tennis, padel and pickleball courts, as well as the surrounding areas, are kept in excellent condition and available daily for member use. This role requires a commitment to maintaining the courts to the highest standards.

Essential Duties and Responsibilities include the following, but are not limited to:

1. Attend to the clay tennis courts. They are swept and lined each morning
2. Make sure pickleball courts are clean from debris, squeegee courts if needed from rain
3. Make sure padel courts are clean from debris and glass is all clean
4. Clean any debris from the basketball court and surrounding area
5. Coordinate and communicate with desk staff concerning any court closures
6. Keep the entire racquets facility clean and well-maintained, work with landscape team if needed
7. Attend to all foot wash areas around clay courts. Keep clean and in good working condition.
8. Make sure all daily and weekly assignments are completed
9. Advise Head of Racquets of any necessary items for outside operations that need to be ordered
10. Monitor court moisture levels and watering schedules
11. Inspect maintain and repair clay court watering system
12. Be sure tennis courts are rolled on a regular schedule
13. Ensuring that the maintenance shed is clean, organized, and well-stocked
14. Follow all safety protocols and procedures to ensure a safe working environment
15. Other Duties assigned by Supervisor/Head Racquet Professional

Job Requirements include the following, but are not limited to:

1. Ability to move quickly and efficiently around the Racquets facility
2. Basic knowledge of a Hydrocourt and clay courts practices
3. Exceptional attention to detail and a commitment to maintaining the highest standards of work
4. Strong organizational, planning and prioritization skills
5. Self-motivated with desire to promote and market
6. Service and customer focused attitude
7. Maintain and promote a positive professional image within the community

 Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions, working in wet or humid conditions. The noise level in the work environment is usually moderate.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand, walk, bend, kneel, crouch, climb, reach, push, pull, and twist throughout the workday. Ability to perform repetitive physical tasks associated with court preparation, maintenance, and facility upkeep. Ability to lift, carry, push, and move up to 50 pounds.
Ability to safely operate maintenance equipment. Ability to work outdoors for extended periods in varying weather conditions, including heat, humidity, rain, wind, and direct sunlight.

Department: Racquets

Reports to: Head Racquets Professional

Pay rate: $25 per hour

Employment Status: Full time year round & Part-Time

Benefits Available to Full-time employees:

401(k) with company match

Several Medical plan options- PPO/HMO

Supplemental Insurance options- Dental, Vision, Life, Disability, Accident & Hospital plans

PTO and Paid Holidays

Employee meals provided

Job Summary:

The Racquets Shop Associate assists the Head of Racquets Professional and Assistant in managing the pro shop and providing superior customer service to members and guests. The Pro Shop Associate will gain valuable hands-on experience in learning and maintaining high-quality operations of the Club’s pro shop.

Essential Duties and Responsibilities include the following, but are not limited to:
1. Assist in overseeing the pro shop, including inventory management, merchandising, and sales; learn and follow established policies and procedures
2. Check displays for refolding and shop for out of place items. Comfort Station is presentable and stocked when necessary.
3. Provide exceptional customer service, addressing member and guest inquiries and resolving any issues promptly and professionally; seeking assistance from Assistant and Head of Racquets Professional when needed
4. Check in with court maintenance/outside operations regarding Tennis Courts/Padel courts/Pickleball courts
5. Be aware if members/guests are waiting on a court time and well informed about all topics racquet related.
6. Assist in developing and implementing marketing strategies to promote Club programs, merchandise, and services
7. Learn industry trends and advancements in Racquet instruction and technology
8. Coordinate with court maintenance on play for the day (Lessons, clinics, events or group play).
9. Email Racquet/Lesson sheet to the “Team” account on the Racquet shop email.
10. Check on Men’s and Ladies restrooms and make sure they are orderly;
They are clean and stocked with necessary supplies.
11. Perform other duties as assigned by the Assistant and Head of Racquets to support the overall goals of the Pro shop.

Job Requirements include the following, but are not limited to:
1. Basic knowledge of the game Tennis, Padel and Pickleball: rules of each game.
2. Strong organizational, planning and prioritization skills
3. Self-motivated with desire to promote and market
4. Service and customer focused attitude
5. Experienced in written and oral communications
6. Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament, and database.

Department: Golf Course Maintenance

Reports to: Director of Agronomy

Pay rate: $18 per hour 

Employment Status: Full time year round

Benefits Available to Full-time employees:

401(k) with company match

Several Medical plan options- PPO/HMO

Supplemental Insurance options- Dental, Vision, Life, Disability, Accident & Hospital plans

PTO and Paid Holidays

Employee meals provided

Uniforms

Job Summary:

The Golf Course Maintenance -Equipment Operator performs entry-level grounds maintenance and golf course maintenance duties under the direction of supervisory staff. This position is responsible for operating basic maintenance equipment, completing routine landscape and course maintenance tasks, maintaining a safe work environment, and supporting the overall appearance and playability of the golf course.

Essential Duties and Responsibilities include the following, but are not limited to:

• Demonstrate safe work practices and comply with all departmental safety policies and procedures
• Operate basic utility vehicles and small equipment safely and effectively
• Perform shop work, including cleaning, organizing, and basic equipment care
• Assist with bunker maintenance and debris removal throughout the golf course
• Scuffle weeds and perform detail landscape maintenance
• Operate fly mowers and walk-behind greens mowers
• Complete driving range and tee setup
• Operate backpack or Buffalo blowers to remove debris